Warranty Info

   

Passive Components Warranty:

DataComm Electronics warrants the passive components for a period of (10) years and active components for a period of (2) years from the date of purchase. The unexpired portion of this warranty is transferred to the subsequent homeowner. Warranties do not cover reimbursement for labor, transportation, removal, installation or other expenses which may be incurred with repair or replacement. Please send original sales receipt of the purchased products or a copy of the original owner's house closing to:

Data Comm Electronics
5875 Peachtree Industrial Blvd.
Suite 260
Norcross, GA 30092-3677
ATTENTION: Product Warranty Department
DataComm


HDMI Warranty:

DataComm Electronics HDMI cables have a Lifetime Limited warranty based on current HDMI standards.  Warranty includes all components found to be defective in material or workmanship under normal conditions of use. This warranty shall not apply to products which have been subjected to mechanical or electrical abuse or modifications or disassembled. Products to be replaced under this warranty must be returned to DataComm Electronics with an assigned return authorization number (RMA).


Stock Adjustment & RMA Policy:

  • Annual one-for-one restocking. Returns must be in current, resalable packaging and condition.
  • Restocking fee is waived within 1 year of purchase with a one-for-one order.
  • After 1 year of purchase the restocking fee can be up to 25%.
  • RMA requests should be emailed to Returns@datacommelectronics.com with the part number, quantity and origonal PO number. A credit memo will be issued for RMA's once the product is received and approved for resalable condition.